Sony UK has issued a service advisory for its 21 digital cameras including the DSC F717 and DSC P10. The problem is with the LCD panel and/or electronic viewfinder showing either a distorted image or no image when used in camera mode.

–
Sony UK Service Advisory

Thank you for your support and patronage of Sony Digital Still Cameras.

It has recently come to our attention that a limited number of Sony Digital Still Cameras that incorporate an image sensor device, CCD Chip, manufactured from October 2002 through March 2004 may exhibit the following condition:

When the Digital Still Camera is used in camera mode, the LCD panel and/or electronic viewfinder will show either a distorted image or no image.

We have determined that this condition only occurs to a limited number of units.

In its effort to ensure customer satisfaction, Sony has elected to offer a free repair to the owners of applicable Digital Still Cameras if the image sensor device, CCD chip, causes one of the above-mentioned conditions. Accordingly, customers who have a Sony Digital Still Camera as outlined below and if said Sony Digital Still Camera exhibits the above-mentioned condition caused by the image sensor device, CCD chip, may contact the special call center set forth below for free repair:

DSC-F717
DSC-P10
DSC-P12
DSC-P2
DSC-P31
DSC-P32
DSC-P51
DSC-P52
DSC-P7
DSC-P71
DSC-P72
DSC-P8
DSC-P92
DSC-U10
DSC-U20
DSC-U30
DSC-U60
DSC-V1
MVC-CD400
MVC-CD500
MVC-FD200

Please Call
UK - 08705 143480
Eire - 01 4131730

We apologise for any inconvenience caused and we thank you for your understanding of this situation.

Sincerely,
Son

Print This Post | Email This Post

Subscribe for our latest updates sent to your e-mail (no spam)


Preview | Powered by FeedBlitz