Sony Cyber-shot DSC-W55

Last Update: Video Review by GoodGearGuide (added on 18 July’07)

The Sony Cyber-shot DSC-W55 is a compact point-and-shoot digital camera features 7.2 megapixel, 3x optical zoom (35mm equivalent: 38-114mm), and a 2.5″ LCD screen. The camera is measuring in at 90 x 59 x 23 mm (3.5 x 2.3 x 0.9 in), weighing 147 g (5.2 oz) and it’s running on Lithium Ion rechargeable battery.

Overall Rating: ★★★½☆ | Latest Price Info

>> REVIEWS (last updated: 18.07.07)

GoodGearGuide reviews the Sony Cyber-shot DSC-W55 and writes;
“A solid all around compact camera, Sony’s Cyber-Shot DSC-W55 will appeal to users looking for a no-fuss entry into the digital photography market.”
Rating: ★★★½☆

Unbeatable reviews the Sony Cyber-shot DSC-W55 and writes;
“Although the DSC-W55 doesn’t offer any unique features, it is a solid digicam that is a quick performer and displays great colourful and crisp images that can’t be grumbled at. ”
Rating: ★★★☆☆

Sony Cyber-shot DSC-W55 video review by TigerDirect;

CamerasUK reviews the Sony Cyber-shot DSC-W55 and writes;
“I found it difficult to find fault with the Sony DSC W55. For a pocket sized digital camera it is relatively inexpensive. Despite that it has all the regular features you would expect to find and is well worth a close look.”
Rating: ★★★★☆

DigitalCameraInfo reviews the Sony Cyber-shot DSC-W55 and writes;
” The Sony Cyber-shot DSC-W35 is definitely a contender in the low priced point-and-shoot digital camera.”
Rating: N/A

ImagingResource reviews the Sony Cyber-shot DSC-W55 and writes;
“All in all, the Sony W55 struck me as a pretty nice little camera. It seems well-built, is easy to use, yet offers enough special modes and options to handle the bulk of shooting situations most consumers are likely to encounter. ”
Rating: N/A

CNET reviews the Sony Cyber-shot DSC-W55 and writes;
“Overall, we found the DSC-W55′s photos clear and pleasing. Despite the slight softening of some finer details, photos looked crisp. Colors generally reproduced well, though users should remember to switch to the tungsten white-balance setting when shooting indoors”
Rating: ★★★½☆

PhotoReview reviews the Sony Cyber-shot DSC-W55 and writes;
“Despite some reservations about image sharpness and resolution, provided you only print your shots to snapshot size, the Sony Cyber-shot DSC-W55 should be a capable slimline camera with the style and functionality many everyday photographers will enjoy.”
Rating: ★★★★☆

DCRP reviews the Sony Cyber-shot DSC-W55 and writes;
“Overall the DSC-W55 took photos of very good quality. They were well exposed, with saturated colors, very little noise, and minimal purple fringing. Photos did seem a bit soft at times, with a bit of fuzziness on fine details …”
Rating: N/A

>> SAMPLE PHOTOS (last updated: 29.04.07)

- Sony Cyber-shot DSC-W55 Sample Photos @ CamerasUK
- Sony Cyber-shot DSC-W55 Sample Photos @ DCRP


- Download Sony Cyber-shot DSC-W55 User Instruction Manual
- Download Sony Cyber-shot DSC-W55 Handbook Guide


The slim, compact DSC-W55 and DSC-W35 models will sport 7.2-megapixel imagers and precision Carl Zeiss Vario-Tessar lenses. They combine traditional, eye-level viewfinders with large LCD screens for easy framing and viewing of photos. The W55 camera will make a splash in Caribbean blue, pale pink, elegant black and sleek silver with a 2.5-inch LCD screen wrapped in a metal body, and the W35 camera will shimmer in silver with a two-inch screen.

The new DSC-S700 and DSC-S650 cameras will also feature 7.2-megapixel imagers, and will shine in classic silver. The former model will house a 2.4-inch LCD wrapped in a metal body and the latter a two-inch screen.

All four new models feature 3x optical zoom capability, blur-reduction technologies (ISO), and substantial internal memory for shooting without a media card. Their storage capacities can be expanded further with optional 8GB Memory Stick Duo or Memory Stick PRO Duo flash media cards for the W-series models and 4 GB Duo media cards for the S-series models.

“Now that digital cameras are personal items, it’s common to have more than one camera per household,” said Phil Lubell, director of marketing for digital cameras at Sony Electronics. “Our new models are solid performers that will be easy for novices to digital photography to use and at the same time meet the needs of more advanced users.”

Capture the Mood
High sensitivity is featured on all of the cameras to reduce the chances of taking blurry photos, especially in low light situations. With settings up to ISO1000, you can shoot at higher shutter speeds to capture the candles on a birthday cake or the city lights without using a flash.

On the W-series cameras, Sony’s Clear RAW noise reduction technology helps reduce picture noise common to low-light exposures. Sony’s AF Illuminator also facilitates these models’ ability to shoot well in low light. A special light is thrown on subjects before taking a shot so that the camera’s imager can better detect contrast. The end result is well-focused, clear pictures, even in low light.

Shoot At The Speed of Life
These new models feature quick start-up, fast shot-to-shot times, and long battery life – up to 380 shots on a full charge of the W55 and W35 cameras’ Lithium ion battery, and 460 shots on a full charge of the S700 and S650 models’ optional, rechargeable AA batteries. The cameras’ sophisticated auto-exposure and auto-focus features work fast so you get the picture right the first time.

No More Guesswork
All models incorporate a function guide and resolution guide. When menu icons are selected, a simple text explanation is displayed on the LCD screen. This function guide is readily-accessible through a convenient mode dial. The resolution guide is helpful when deciding on the best resolution for prints. When you select the resolution in the menu, a pop-up screen provides the ideal print size for that particular setting.

In stores in February, the W55 model will be available for about $200, the W35 for about $180, and the S650 for about $150. The S700 ships in March for about $180. Options will include batteries, travel chargers, lenses, filters, sports packs, and cases. All models can be purchased online at, at Sony Style retail stores (, and at authorized dealers nationwide. Pre-orders begin on Jan. 23 at

See also: Digital Camera | Sony

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Comment by Jen Subscribed to comments via email
2007-06-09 00:24:41

This isn’t really a comment it is more a question. My pictures I take with my camera files are too big. Why is that. The files are huge. I can do anything with pictures with files that big.

Comment by Dphotojournal com
2007-06-09 03:09:34

Jen.. That because you have a 7.2 megapixel digital camera ( I assume you’re using the Sony Cyber-shot DSC-W55). You’ll need a photo software to resize your photos. I’m currently using Photoshop to edit my digital photos. But the software is quite expensive, if you just want to use it just to resize your photos then I think you’re just wasting your money.

Try to donwload the Google Picasa photo software here: It’s quite good and it’s FREE.

Comment by Tee Jay
2007-07-13 07:13:42

Irfanview does a great job of viewing and resizing images.

Comment by Howard
2007-07-24 12:02:35

You can quite easily set your W55 to shoot at lower file sizes. In any taking mode, just depress the button below the four-way controller on the back of the camera that doubles as the delete button in review mode. Your default of 7 MP will be highlighted. Scroll down the selections until you have the size needed. You can get very nice 4 X 6 inch prints at your 3 MP or even 2 MP settings. Your files will be smaller and you’ll use less card write time and space. Just remember to set back to the larger sizes if you ever want enlargements.

Comment by peter shute Subscribed to comments via email
2007-09-06 18:22:12

More a question. On starting up camera notice “Access” appears on screen. I follow directions to switch off power and then turn back on, but it stll refuses me access. ANY ideas please.

Comment by Stevie
2007-11-27 09:16:41

Im having the same problem with the access showing and it wont let me do anything besides look at my old pics. Did you figure out what is wrong with the camera?

Comment by Sandra Cooke Subscribed to comments via email
2007-12-27 02:58:17

I had the same problem on Xmas eve…and that is probably one of the least opportune moments to lose use of your camera.

Has anyone been able to advise you how to fix that problem??


Comment by Francesca
2008-01-03 00:38:28

I had the same problem too. It says access then restart and nothing happened…someone could fixed the problem????? Thanks

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Comment by Sandra Cooke Subscribed to comments via email
2008-01-03 08:04:19

I took the camera to Best Buy camera Dept. where I bought it, to see if anyone had suggestions as the warranty had expired about 30 days prior. The young lady walked it over to the Geek Squad counter and they told her it would cost less to just buy a new one than to repair it.

I went home and did more research and fixed it myself. It cost nothing to repair and the camera has been working fine for the past three days.

The lens is jammed and won’t open all the way. You have to bang on the camera and/or tug on the lens to release it from whatever is causing it to jam when it opens. I started with gentle tapping and tugging…but ended up giving it three good whacks on a tile floor and yanking on the lens like I was going to rip the thing right out of the camera. It kicked on and has been fine ever since. If Geek Squad knew that they could probably make some extra cash fixing the Sony Cybershots….

Comment by Marc
2008-01-05 23:08:00

Thank you Sandra,
it helped also in my case.
I gave it a good bang on the left side of the camera and suddenly it worked.

Comment by Jason
2008-01-23 11:29:26

Hi, Thanks for the info. I had the same problem. Could view & delete old pictures, but couldn’t take new ones. I didn’t tap the camera at all. I looked at the front of the lens and it was off square just a fraction.. I lightly twisted the lens to correct the off set. Works Perfect!~! Now it might not last forever, but If it happens again I know what to do. Now I’m hitting eBay to see how many broken cameras I can buy LOL

Comment by Derrick E. Hall
2008-03-16 14:01:34

I did exactly what you did and it worked. Good luck on that ebay buying blitz [LOL] and thanks a lot.

Comment by Megan
2008-04-10 19:38:12

I am having the same problem right now.
So should I hit my camera? I’m scared of breaking it even further. It also says access then turn off and on again.
But that doesn’t work. I don’t know what to do!

Comment by Felicity
2008-04-23 04:32:51

Same problem, same solution, same result – now it works. Thanks for the tip, Sandra Cooke!!!

Amazingly I recently was shown that I could repair my faulty Nokia cellphone the same way: with a hard tap on the flip-up.

I never would’ve thought that bashing a delicate electronic device would have such a satisfying result, but there you go…

Comment by Becky
2008-05-20 14:02:02

Thank you, this has fixed my camera also! Genius.

Comment by Ci
2008-05-20 23:54:58

Thanksss Sandra Cooke!!!
It’s working :o)
Same problem and same solution!!

Comment by Lori
2008-07-30 13:01:26

My camera did the same thing about halfway through vacation, wish I knew that all it needed was a good yank on the lense to fix it!
Thanks so much for the advice!

Comment by Alex
2008-08-15 16:33:08

Brilliant !
And I’d been telling the kids not to mess with it!

Comment by jenn
2008-10-16 19:24:47

WOW….worked for me too. Thanks to all you out there.

Comment by Kelly
2008-10-21 14:05:49

Same ordeal same result!

I was having the same problem, though wasn’t a fan of bashing my camera on the ground; I had paid $300 for it. ^^; But, I pushed on the lens a bit when it was extending and voila!

It automatically went back on. I turned it off again and tried to turn it on again, to make sure it wasn’t a fluke. It was doing the access thing again. I pushed on the lens again and it worked again. I then left the camera on for a bit. Haven’t had a problem yet.

Wish we had known this before our vacation; my boyfriend was a tad bit upset. :(

Thanks for the advice!!

Comment by Eileen
2008-11-05 23:59:00

Thanks Sandra, I just fixed the problem which I have had over 1 year ago. Last year I called Sony and they asked me to buy a new battery, it seems to me that it is a common problem with Sony cameras you would think that they would know about it.

Comment by tai Subscribed to comments via email
2008-11-07 20:50:40

thank you so much sandra for your sound advice!!! you are a lifesaver. i’m so glad i came upon this site. as soon as i read the posts, i did just what everyone did, and viola! la camera is working…

Comment by Kenny
2008-11-21 06:06:58

Hi all,

Same issue, and same result!! Just give it a bit of a whack…. Awesome!!
Thanks for all the advise!!

Comment by John
2008-12-04 19:42:27

Same for me too – camera has been sitting on my desk for 8 months – was about to just buy a new one – made one last effort to find a fix, I found your post, banged the bottom of the thing on the floor and pulled/twisted the lens a bit and HOORAY I can’t believe it.

Comment by Adnan
2009-01-12 14:07:22

Thanks a lot for the tip Sandra; I was quite skeptic but hey! it turned out to be a great advice; it worked on my camera. Thanks again for the tip.
PS: I called Sony people and they wanted £112 for the repair (The price of the camera was £120); I cannot believe that all it cost me is to bang the camera twice on the table with a touch on the lens and is now working fine.

NB: I was quite disappointed that the Sony people wanted that much of money and yet I have barely used it+it seems that the problem is quite common with this range of camera; they should be aware about it and report it to the customers. Mind your way of making business, Sony; you risk to lose loyal customers!!!

Comment by Julio
2009-01-14 09:44:28

Thank a lot Sandra, I couldn’t belive now it is working perfect!!!!

Comment by Karl Oscar
2009-03-02 13:07:57

thanks a lot, first I had my doubts..
But then it worked out perfectly.
hit it hard on the left!

Comment by heather
2009-03-17 22:03:30

Same exact problem! banged it hard against my hand and it worked perfectly! Thanks!!

Comment by briPod
2009-05-13 15:57:06

Sandra Cooke

I love you to bits <3

so glad to have the wee fella workin again

if you come to edinburgh, i’ll buy you a pint !!!


Comment by Juila & Crystal
2009-06-25 14:33:43

We were enjoying a nice day at the beach, and suddenly, after being on a towel on sand for about 2 minutes, it stopped working. I tried to turn it on and it said access while the lense went in and out. This happened to me before, but I had sent it in to be fixed under warranty. It was no longer on warranty so, I didn’t want to send it in. I came across this site, and was so glad I found Sandra’s post. At first i was scared, but tried it a little, and it didn’t work. Then, my friend Crystal, gave it a good pull and twist on the lense and voila! it worked! I am so happyyyy thanks Sandra!

Comment by Sarah
2009-08-07 13:18:52

OMG this works. Ive been trying for an hour and then, really frustrated I banged it for all it was worth against the computer table and it worked! THANK YOU SO MUCH :D

Comment by Sherrie
2009-11-27 17:56:07

Amazing!! it worked – had the same problem. HAvent been able to use it in months! Thanks Sandra :-)

Comment by Abase
2010-05-26 14:11:39

WOW! First I did not believed all this hit it stuff! But when I finally tried – it worked! Amazing!!! :)

Comment by Moroccoboco
2009-07-10 09:56:57

O MY ALLAH!!!!!!!!!!
we are in the middle of nowhere in morocco and your brilliant idea made our life. thank you sooooo much CHUKRAN

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Comment by Stephanie
2009-10-03 23:53:43

I banged my camera several times on my desk, and it worked! (Note: light taps don’t work. Hit harder! Sony cameras are pretty durable, so don’t worry about damaging it!) Thanks for the tip!

Comment by Theresa
2010-01-28 08:35:56

Best Buy also told me it wasn’t worth fixing the camera, so I gave it to my 19 month old to play with. After about 15 minutes of slamming it, and turning it on and off, my genius baby fixed it. It’s been working for about a month now, without a problem.

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Comment by Kendra S
2011-04-11 09:25:38

THANK YOU!!! I thought for sure I would have to buy a new camera. TApped it on the counter and BINGO it works! Mine went out during my daughters 6th birthday party. Thank heavens for a good cell phone camera. Still would have been nice to have the camera working. THANK YOU AGAIN!!!

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Comment by sum
2010-05-04 12:50:47

by chance is your lens sticking out a little bit?

Comment by ed Subscribed to comments via email
2007-10-01 20:31:07

I cant download the pictures of my cybershot!!, the sony software does not recognize them, it says that they are not in a picture format, but i see them while they are in my camera…..what can i do about it? is there any other program I can use??

Comment by Debi Subscribed to comments via email
2008-11-02 12:50:51

I misplaced my stuff to download photos to my computer. I was so relieved to find an inexpensive device called a Converter Drive. I just put the memory card into the Converter Drive, plug it into the front of my computer and my printer software takes it from there.

Comment by Mayme
2008-04-15 20:38:36

I think that the W55 is okay its not great when you take pictures outside it looks like a regular picture but not how the internet shows it when it comes to the inside the pictures are sometimes dark or to bright and there are small dots all over the picture. But then again maybe there is something wrong with it and when I fix it will be beautiful.

Comment by Kay
2008-04-17 12:08:25

I had the same problem and read all the comments and tried banging it and that didn’t work so, when I pushed the on and off button I held the lens so it couldn’t come out and forced it down and then turned it on again and it works for now.

Comment by stacy
2008-09-27 00:57:20

Omg, these comments saved my camera! it’s thte day before homecoming and my camera was having the same problems! after about 10 minutes of hitting it, trying to force the lens to the side, and pulling on the lens, i tried putting my hand over the lens so it wouldn’t come out when i pressed the on button, and turned it on and it worked!

Comment by Tracie
2008-10-27 22:04:15

Excellent results! Thank goodness for google and those of you who posted earlier. I was on my way to buy a new camera!

Comment by Irma
2008-12-18 20:48:09

My camera is showing a message that says “turn the power off and on again” I do what says but still with the message. I cannot take pictures with my camera and I do not know how to fix it…how can I fix it??!!??

Comment by Katelyn
2009-02-17 09:59:02

Why is this working for everyone else but me?! and whats worse i have 2 sony broken cameras :(

Comment by D R
2009-05-07 20:37:47

I had to REALLY give mine a WHACK against the open palm of my hand. Once I got TOUGH with it, it worked just fine. What did I have to lose? I already had a dead camera – what could I do to hurt it? Kill it more?

Comment by sum
2010-05-04 12:55:39

Try pulling the lens out only when the motor is working with you. Once the lens is fully out align the front lens so it is horizontal. What happens is it gets out of alignment and need some help getting back into it. Once in alignment you can turn it off and on no problem and the lens should fully go in on its own. Your access prompt should disappear also.

Comment by Ines Bustamante Subscribed to comments via email
2009-03-23 18:58:59

How do you set up the date so it can appear on the pictures?

Comment by Sarah
2009-03-30 19:22:15

The same problem, access message/turn power on then off again. Ive tried pulling the lens, banging the camera, pushing in the lens..nothing works :*( Im going overseas in 3 weeks & really dont want to buy a new one..Ive only had this one for!! Any other suggestions??

Comment by nico Subscribed to comments via email
2009-04-29 07:46:42

This shure did the trick just wish you could fix a lot more things this way, would have made the world a better place..

Baie dankie

Comment by Alicia
2009-06-28 19:25:15

does any one know how to download pics from a Sony Cybershot with ouy installing the PMB software. I can not download it on my computer. I didn’t think I was going to have such a problem with this new camera. thanks for your help

Comment by Ayesha
2009-07-13 12:57:03

my sony digital camera fell is getting off in the middle frequenty.i recharged my battreries but no use.can u tell me what should i model is DSc-W35.plz help me

Comment by kelly
2009-07-21 22:04:15

thank you for the advice. I banged this camera 5 times against tile and then ripped the lens out. So the lens was moving but the focus was still off. turned it off, took the battery out, and reloaded. It works! :)

Comment by Em C
2009-07-24 01:19:16

Just wondering whether anyone had the same problem as me…

I’ve had the sony cybershot DSC-W55 for a while now but one day, the flash decides to go haywire on me and stops working. Sometimes it’ll go off and the picture will turn out fine, but majority of the other times, the picture either turns out too bright or too dark to see. Anybody know how to fix this problem?

Comment by Joan Subscribed to comments via email
2009-09-15 07:45:14

The sound on my Sony DSC-W55 has stopped working. No beeps. No sound on video. Any suggestions?

Comment by SAURABH
2009-11-08 15:05:00


Comment by Marie
2009-11-16 03:33:36

aww. i have the same problem too. i did the solution but too bad nothing happens, can you please post a video. heehee. it’s christmas and we don’t have camera. PLEASE HELPPP! THANKS

Comment by Randi
2009-11-26 00:44:45

It worked! Just bang the camera anyhow and you will see the f****g result! YOHOOOOOOOOO!!

Comment by david
2010-01-04 10:26:36

Same problem of “access”, then turn power off & on again”.

Moderate bangs did not work, nor pulling on the lens, nor twisting it.

Pushed on the lens (too hard?) & now the original problem is cured, BUT it doesn’t focus, & makes a ratchetty noise when turning on & the lens moves forward.

So, don’t overdo it.

Comment by John_bi
2010-02-17 17:24:00


I had the same problem, “Turn the power off and on again”, I could see old pics but couldn’t take new pics.

I found a solution at this Support for Sony Cyber-shot DSC-W55 site

Good luck to all of you.

Great site

Comment by Chris
2010-03-04 15:20:06

Had the same problem, read the above comments, tried to resolve…. and now my camera is completely fucked. This DID NOT work for me.

Comment by ish
2010-05-30 18:53:49

i had the same problem.. gave it a few knocks and suddenly it started working.. ta!

Comment by Casi Subscribed to comments via email
2010-06-13 15:52:20

I have the sony cybershot model dscw55 and when I plug it into my computer it recognizes the device but it won’t come up with options for me to download my pictures, please help!

Comment by Mac Subscribed to comments via email
2010-07-23 18:05:59

My Camera had the typical side effects. I finally pulled the lens out to where it was aligned to go back and forth. When i turn it on, the lens goes in and out 3 times, then gives me the message. And yes i’ve been banging on it…

Comment by neha Subscribed to comments via email
2010-08-20 02:00:04

i have sony cybershot 7.2mega pixel dsc w-55 camera..
my computers detects my pen drive but whwn i connect my camera to the same port it says…problem installing the hardware…which and from where to download any driver if required …plz help me out..

Comment by patty Subscribed to comments via email
2011-01-06 23:26:56

Hello The problem is that the lens has become stuck in the barrel. …. how do i fix a black screen problem on my sony cyber-shot 7.2 mega pixel

Comment by mufaro namibia
2011-04-18 09:36:01

whamm i bashed mine on my palm and twisted it a bit to make sure and whaaam it worked. let me see if i can fix the next one.

Comment by Muffy namibia
2011-04-18 09:54:15

wowwwww this works. i was sitting on two cameras and i banged them whammm and it works cool. this is how i used to fix a number of things and was not popular bout that. this time i fixed it. thanks guys

Comment by leah Subscribed to comments via email
2011-05-07 18:31:04

Access keeps coming up on the screen when i switch on. How do i get rid of it.

Comment by newmum
2011-05-14 07:47:06

thanks so much I had the same problem with the access screen. Your a life saver, I’ve got a 2month old…and can’t afford a new cam, so I’m so relieved it works again!!! THANK-YOU!!!..think of all the money you have saved us all from having to buy new cameras!!!

Comment by Yvonne
2011-07-16 19:32:28

So the camera was taken by my daughter to the beach…dreaded “access” message, black screen saying power off, lens was cocked half open and wouldn’t move when she came home.

Well, I tried everything else from resetting the factory setting to manually resetting the camera via the power/battery/menu buttons to no avail…blew compressed air, vacuumed, changed battery…repeatedly slid strips of paper around the lenses to dislodge the grit, nothing.

Figured it was a loss since it was a few years old anyway, repair charge would be ridiculous.

So I banged it tentatively —then I went and got a slim paring knife and worked the lens up and down….nothing.

Decided what the heck and whacked it down three times HARD on the granite counter-top.

The lens grinds open, shut, all the way open, “access” goes away, screen comes back.

Camera WORKS again!! THANK YOU fellow camera whackers, I wouldn’t have had the guts to do it without ya!


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